free shipping this Week On order over 75$
free shipping this Week On order over 75$

Return Policy

Return Policy – Al-Awwal.Store

At Al-Awwal.Store, customer satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help!

📅 Return Window:

  • You can request a return within [7] days of receiving your order.

🔄 Eligibility for Returns:

  • Items must be unused, in original packaging, and in resellable condition.
  • Certain products (e.g., personal care, perishable items, or customized products) may not be eligible for returns.

📦 How to Initiate a Return:

  1. Contact us at [sahibzadaliaqatalistores@gmail.com] with your order details.
  2. Our team will review your request and provide return instructions.
  3. Ship the item back to us (return shipping costs may apply).
  4. Once received and inspected, we’ll process your refund or exchange.

💰 Refund Process:

  • Refunds are issued to the original payment method within [7] days after approval.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

⚠ Important Notes:

  • Damaged or incorrect items must be reported within [7] days of delivery.
  • We do not accept returns without prior authorization.

For any return-related queries, reach out to us at [sahibzadaliaqatalistores@gmail.com]. We’re happy to assist you!